1. Shipping Locations
We ship our products worldwide, including major cities and remote regions. If we are unable to deliver to your location, we will notify you after order placement.
2. Delivery Method
All orders are delivered through trusted courier partners and are paid for using Cash on Delivery (COD) at the time of receipt. We do not support online payments.
3. Order Processing Time
Orders are processed within 1–3 business days after confirmation.
You will receive a confirmation message once your order has been processed and dispatched.
4. Estimated Delivery Time
Domestic orders: 3–7 business days
International orders: 7–15 business days
Delivery times may vary depending on location, customs clearance, or local delivery issues.
5. Shipping Charges
Shipping charges may vary based on your location and product weight/volume.
Final shipping fees (if applicable) will be shown at checkout before you confirm your order.
6. Cash on Delivery (COD)
We only accept Cash on Delivery as a payment method.
Please ensure someone is available to receive and pay for the package at the time of delivery.
7. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
Customs clearance (for international orders)
Weather disruptions
Local holidays or strikes
We are not liable for any delivery delay beyond our control.
8. Order Tracking
Once your order has been shipped, tracking details will be shared with you via email or SMS (where applicable).
9. Incorrect Address
Please double-check your shipping address before confirming your order. Rex Captures is not responsible for lost or delayed packages due to an incorrect or incomplete address.
10. Damaged Packages
If your package appears damaged upon delivery, please refuse the delivery and notify us immediately at [email protected]. If accepted, any damage must be reported within 48 hours.
11. Contact Us
For shipping inquiries or concerns, please reach out to:
Email: [email protected]